App optimisation that improves activation and retention
Find where users drop off, test fixes fast, and lift key metrics across onboarding, engagement and monetisation.
Diagnose the real bottleneck
App optimisation starts by finding the constraint, not guessing. We map your user journey from install to first value, then to retention and revenue. Using funnel and cohort analysis, we identify the biggest drop-offs and the behaviours that predict long-term value. You get a prioritised roadmap of experiments, with clear hypotheses and success criteria. This turns optimisation into a repeatable system rather than one-off tweaks.
Funnel mapping and events
Define critical steps like sign-up, onboarding completion and first value. Confirm tracking is consistent so you can trust drop-off points and compare cohorts fairly.
Cohort and segment analysis
Break performance down by channel, device, geo and user intent. Identify segments with strong retention and monetisation, then prioritise optimisations that move those cohorts.
Prioritised test backlog
Rank opportunities by impact and effort, then plan a weekly cadence. Each experiment has a hypothesis, metric and decision rule so the team can scale winners confidently.
Optimisation, not guesswork
- Hypothesis-led experiment backlog
- Weekly iteration and learning
- Playbooks that compound results
Onboarding and activation wins
Most apps lose users before they experience value. We optimise onboarding by reducing steps, improving guidance, and removing friction in sign-up, permissions and first actions. We use in-app experiments to test different flows, prompts and value framing, then measure impact on activation and early retention. Where paid acquisition is running, we align ad promises with in-app reality to reduce low-quality installs and early churn.
Reduce time to first value
Identify the shortest path to a meaningful outcome and make it obvious. Simplify screens, remove optional steps, and guide users to the core action that predicts retention.
Test onboarding flows in-app
Run controlled tests on sign-up methods, permissions timing, tutorials and empty states. Measure impact on activation, not just completion, so changes create real behavioural improvement.
Align ads with experience
Match acquisition messaging to what users actually get in the first session. This reduces expectation gaps, improves early retention, and helps paid campaigns scale on higher-quality cohorts.
Retention, revenue and re-engagement
App optimisation is retention-first: improving what happens after day one is often the fastest route to sustainable growth. We build segmented lifecycle journeys across push, email and in-app messaging, with timing and frequency designed around user behaviour. We also optimise monetisation by testing pricing, paywalls and prompts in a controlled way, so revenue rises without damaging retention. The result is stronger LTV and more efficient acquisition.
Lifecycle messaging by behaviour
Segment users by actions and intent, then trigger messages that help them progress. Use re-engagement journeys that bring users back at the right moments, not generic blasts.
Monetisation and paywall testing
Test paywall timing, packaging and value framing with clear guardrails. Track revenue per user alongside retention so monetisation improvements do not create hidden churn.
Reacquisition and retargeting loops
Build win-back audiences from first-party behaviour and run retargeting that reflects where users dropped off. This can be more efficient than cold acquisition when LTV is proven.
Speed with transparency
- Weekly sprint operating system
- Real-time performance dashboard
- Integrates as internal team
SEO that compounds, not a checklist
Organic growth is a mix of technical hygiene, content that earns clicks, and authority building that is genuinely deserved. We treat SEO as a product, with a backlog and a cadence, rather than a one-off project. Technical work covers crawlability, site architecture, Core Web Vitals, schema markup and index management. On-page work is driven by search intent and the real questions buyers ask at each stage. Off-page focuses on link earning through useful assets, partnerships and digital PR rather than spam. For example, for a B2B brand we might build a set of comparison pages for demand capture, a small research piece to earn links, and a library of problem-led articles that support sales calls. The outcome is more qualified traffic, better brand credibility, and lower dependency on paid media over time.
More leverage than hiring
- Complete team in one package
- Monthly rolling flexibility
- No commission on ad spend
Lifecycle marketing that increases LTV
If you only optimise acquisition, you end up paying more for the same customers. We build lifecycle systems that raise retention and expansion, using email, SMS where relevant, and CRM workflows that feel personal without being creepy. We set up segmentation based on behaviour and value, then design flows for onboarding, activation, replenishment, win-back and referral. In practice that can include RFM modelling for ecommerce, lead scoring for B2B, or product usage triggers for SaaS. We also help you capture first-party and zero-party data with preference centres and progressive profiling, so targeting stays resilient as privacy changes. When we ran a lifecycle audit for one team, we found revenue sitting in overlooked moments, like post-purchase education and renewal risk signals. The outcome is a healthier blended CAC and a marketing engine that keeps paying you back.
Measurement you can trust and use
Attribution arguments waste time and block good decisions. We set measurement up so it is good enough to guide spend, creative and roadmap choices, and we are honest about what is knowable. Tracking work can include GA4 hygiene, conversion event design, server-side tracking where appropriate, and consistent UTMs. Reporting lives in a real-time dashboard, with views that match how you run the business, such as channel performance, funnel conversion, cohort retention and creative learnings. We also use incrementality thinking where it matters, like geo holdouts or controlled tests for bigger budget shifts. For example, if brand search rises after a video push, we look at the whole picture rather than declaring victory based on last click. The outcome is faster iteration and fewer surprises in board meetings.
Operating rhythm, SLAs and ways of working
Good marketing is mostly good operations. We set a working rhythm that keeps delivery moving and prevents strategy decks from becoming a comfort blanket. You get a named lead, specialist channel owners, and access to top-tier US and UK talent, scaled up or down based on your needs. We agree response times, approval flows and who owns what across creative, landing pages, tracking and budget changes. Campaign planning happens in short cycles, with clear priorities and a shared backlog, so work does not disappear into a black box. We also help your internal stakeholders, like product, sales and finance, stay aligned with what marketing is doing and why. The outcome is a calm, consistent cadence, less context switching, and a team that behaves like your internal staff while staying on a monthly rolling basis.