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D2C Marketing Agency Built for Profitable New Customer Growth

We scale D2C acquisition and retention with creative, CRO, and lifecycle programmes tied to payback and margin.

Unlimited ad creative included
No commission on ad spend
Real-time performance dashboard
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Why D2C brands hit ceilings

Most D2C brands hit a ceiling when CAC rises faster than LTV. Creative stops working, retargeting gets saturated, and discounting becomes the default lever, which can damage margin. The way through is a system: higher creative velocity, better on-site conversion, and stronger retention so payback improves. A D2C marketing agency should help you build that system and keep it improving weekly, not just manage ads.
  • Lower blended CAC over time
  • Better payback and margin
  • Higher retention and repeat rate

What a D2C marketing agency does

A D2C marketing agency helps brands sell direct by building a full-funnel system across paid media, creative, site conversion, and retention. That usually means scaling Meta, TikTok, and Google while improving conversion rate on Shopify and lifting repeat purchases through email and SMS. The best D2C programmes also prioritise tracking and measurement, so decisions are based on payback and contribution margin rather than noisy last-click attribution. The goal is profitable growth you can sustain, not short-term spikes.

Acquisition across Meta, TikTok, Google

Scale prospecting and retargeting with creative testing and clean event tracking. Focus on new customer efficiency and payback, not inflated results from repeat buyers.

CRO for PDP, cart, checkout

Improve conversion with better merchandising, trust signals, and message match from ad to landing page. A/B testing and behavioural insights reduce drop-off and lift AOV.

Retention via email, SMS, loyalty

Build flows for welcome, abandon, post-purchase, and win-back, supported by segmentation and recommendations. Retention lifts LTV and makes acquisition more scalable.

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Full-funnel levers for D2C growth

D2C brands win when acquisition and retention work together. We run a weekly plan that increases creative throughput, improves on-site conversion, and lifts repeat purchase rate. That includes short-form video and UGC for demand creation, Performance Max and Shopping for intent capture, and retargeting and lifecycle messaging to recover abandoned sessions and grow LTV. We also help brands expand into social commerce where it fits, then measure results through cohorts and payback so scaling decisions remain grounded.

Creative testing for CAC reduction

Test angles, hooks, formats, and offers every week. Creative is managed as an experiment backlog so you learn quickly and avoid performance drops from fatigue.

Lifecycle journeys that lift LTV

Build segmented email and SMS flows using first-party signals and RFM thinking. Prioritise post-purchase education, cross-sell, and win-back to improve repeat purchase rate.

Social commerce and creator distribution

Use creators and UGC to fuel TikTok and Instagram placements and product ads. Where relevant, support TikTok Shop and Instagram Shops with content that converts.

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Attribution, tracking, and payback

Modern D2C attribution is noisy, so we build a measurement approach you can rely on. We improve event hygiene, use consistent UTMs, and align reporting to business metrics like contribution margin, payback period, and cohort LTV. Where platforms over-attribute, we sanity-check with blended performance and incrementality thinking. The goal is to remove guesswork: you should know which levers are improving the system and where to allocate budget for sustainable growth.

First-party data and event setup

Improve signal quality with clean purchase, add-to-cart, and lead events. Better signals support optimisation and keep reporting consistent despite privacy constraints.

Cohort LTV and retention analysis

Track payback and repeat rate by acquisition cohort and channel. This helps you scale what creates valuable customers, not just what drives cheap first purchases.

Decision-ready dashboards

Bring paid, site, and lifecycle metrics into one view. Weekly reporting speeds up decisions on creative, offers, and budget, and reduces internal debate.

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How Growthcurve delivers

Growthcurve gives you a complete D2C growth team in one package: performance marketing, creative, CRO, and lifecycle, supported by a proprietary suite of AI marketing tools. We integrate as your internal staff and run weekly sprints. Unlimited ad creative production is included, and we do not charge commission on your ad spend. With a real-time dashboard, you can see what shipped, what is working, and what we are improving next.
  • Unlimited creative included
  • No commission on spend
  • Senior operators, weekly sprints

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Who this is for

A D2C marketing agency is a fit if you want to scale with discipline: constant creative testing, improved conversion, and a retention engine that makes paid acquisition affordable. It works best when you can ship frequently and measure outcomes. It is not a fit if you only want media buying without creative, CRO, and lifecycle support. D2C growth is a system, and the biggest gains come from improving the whole funnel together.
  • Best for scaling profitably
  • Works with test-and-learn
  • Not media buying only
What does a D2C marketing agency typically manage?
A D2C marketing agency usually manages paid acquisition, creative production, and the on-site funnel, plus retention through email and SMS. Many teams also need help with offer strategy, merchandising, and reporting. The key is coordination. If ads, CRO, and lifecycle are separate, you get conflicting priorities and slow learning. A good agency runs one backlog across the funnel and reports against payback and contribution margin.
How do you grow D2C without relying on constant discounting?
We treat discounting as one lever, not the default. Growth comes from better creative angles, improved conversion rate, and stronger retention so the first purchase is not the only chance to make margin. We also improve perceived value: clearer benefits on PDPs, stronger proof, bundles, and cross-sells. When you lift AOV and repeat rate, you can keep pricing discipline while still scaling acquisition.
Which channels work best for D2C acquisition today?
Meta and Google are still core for many D2C brands because they cover both discovery and intent. TikTok can be strong when creator-style content fits the product and the brand can sustain creative velocity. The right mix depends on category, margins, and creative strength. We test channels with clear success metrics, then scale the ones that drive efficient new customer growth and acceptable payback.
How much creative do we need to scale paid social?
Most D2C accounts need more creative than they think. Performance often drops from fatigue and message saturation, not targeting. You need a consistent pipeline of new hooks, proof, and formats. We run weekly sprints that ship multiple variants, then iterate what wins. This keeps learning speed high and reduces the risk of sudden ROAS decline when your best ads burn out.
How do you improve Shopify conversion rate for D2C?
We focus on the biggest friction points: message match from ad to landing, PDP clarity, trust signals, shipping and returns transparency, and checkout speed and payment options. We prioritise changes that remove uncertainty quickly. Then we test systematically using A/B tests and behaviour data. The goal is to lift conversion without harming margin, and to turn learnings into repeatable page patterns.
What retention flows matter most for D2C brands?
We start with core flows: welcome, browse abandon, cart abandon, post-purchase, replenishment if relevant, and win-back. Then we add segmentation so messaging stays relevant by product, spend, and recency. Retention is how you protect unit economics. If repeat purchase rate improves, your blended CAC becomes more affordable, giving you room to scale prospecting without sacrificing profitability.
How do you handle tracking and attribution after iOS changes?
We prioritise clean first-party measurement: consistent UTMs, accurate event setup, and reporting that looks at blended performance and cohort payback, not just platform dashboards. Where possible, we improve signal quality through better data capture and conversion tracking options supported by platforms. When attribution is uncertain, we validate decisions with trend consistency and incrementality thinking rather than chasing noisy week-to-week swings.
What should we expect in the first month working together?
The first month focuses on building momentum and establishing a cadence. We audit tracking, creative, offers, and funnel performance, then build a prioritised backlog across acquisition, CRO, and retention. We start shipping tests quickly, especially creative iterations and high-impact funnel fixes, while setting up reporting that matches your unit economics. You should see faster learning and clearer decisions within the first few weeks.
Why choose Growthcurve as your D2C marketing agency?
Growthcurve gives you a complete growth team with proprietary AI tools, unlimited ad creative production, and real-time performance reporting. We work in weekly sprints so creative, testing, and optimisation never stall. We charge no commission on ad spend and operate month-to-month, keeping incentives aligned. If you want a D2C system focused on payback and profitability, we can start with an audit and sprint plan. Book a call

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  1. 1 ABOUT YOU
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  3. 3 BOOKING
I agree to the Privacy Policy

Which of our services do you need?

Type

Size

Funding

We'll email you shortly
Prefer to call now?
USA
+1 (347) 657 3386
UK
+44 203 870 3186