How Chainalysis growth marketing works

How Chainalysis growth marketing works

Jay Mokashi
Jamie Moroney
Contents
  1. 1. The Trust Wedge That Makes The Funnel Work
  2. 2. Attraction By Selling Access To Banking
  3. 3. Two Buyer Groups That Reinforce Each Other
  4. 4. Decision Window Marketing In Moments Of Strategy Review
  5. 5. Monetisation Through Always On Compliance Operations
  6. 6. Proof Assets That Turn Fear Into Budgets
  7. 7. Retention Built Into A Weekly And Monthly Rhythm
  8. 8. Expansion Via Standards And Partnerships
  9. 9. My Bet On Where This Model Breaks And Where It Wins

The trust wedge that makes the funnel work

Most growth advice assumes you are selling a product people want. Chainalysis is selling something closer to permission. The founding insight is simple: crypto businesses need to satisfy anti money laundering expectations to get, and keep, relationships with banks and financial institutions. That reframes the purchase away from tooling and towards the right to operate. When a product is tied to access and legitimacy, marketing behaves differently. You do not need to manufacture urgency with clever creatives because the buyer already has an external forcing function, regulators, bank partners, board risk committees. The job becomes making the consequence of inaction explicit and defensible, then showing you can operationalise compliance without paralysing the business. That is why Chainalysis' funnel naturally maps to attract -> monetise -> retain. Attraction comes from a promise that sits above features, you can participate in the financial system safely. Monetisation follows because compliance is not a one off analysis, it is an ongoing programme with recurring monitoring, alert management, investigations and audit trails. Retention is built in because once a firm runs its monitoring cadence through a platform, switching creates governance risk, not just procurement effort. The business numbers are consistent with an enterprise engine that found a hard, high value wedge. ARR is reported at $190M in 2023, up 35% from $140M in 2022, and projected at $250M by the end of 2024. The valuation fell from $8.6B in May 2022 to $2.5B in 2024, which tells you sentiment moved faster than the underlying need. In markets like this, marketing that is grounded in operational reality outlasts marketing that chases hype.

Attraction by selling access to banking

Chainalysis' top of funnel message, is not "better crypto analytics". It is "meet AML expectations so you can keep banking relationships". In B2B, that is as close as you get to a universal hook because it connects directly to revenue continuity and corporate survival. This positioning is powerful because it pulls in multiple kinds of demand without having to fragment the story. Crypto exchanges, brokerages and payment providers care because losing bank access is existential. Financial institutions care because they need a defensible framework before they touch crypto flows. Compliance leaders care because they are measured on readiness and risk reduction, not on how novel the tool is. If you were building Chainalysis' acquisition playbook from this, you would keep the language concrete and consequence led. It should sound like internal governance, not marketing, because that is how buyers will repeat it to procurement and legal. The product name, KYT, gives you a tight narrative bridge from board level risk to day to day action. You can start with the business requirement, then show how it becomes a repeatable monitoring programme that produces alerts and dispositions. The credibility claims do some work here, as long as you deploy them carefully. The website states that 9 out of 10 top crypto exchanges use Chainalysis. That is not just social proof, it is a risk signal to late adopters, if the market leaders have standardised on a vendor, choosing something else becomes a career risk. In trust markets, the buyer is rarely trying to be clever. They are trying to be safe. The practical lesson is that your headline does not need to explain the product. It needs to name the non negotiable outcome, access, legitimacy, bankability, and then earn the right to talk about features.

Two buyer groups that reinforce each other

There are two primary customer worlds. On the private sector side, Chainalysis sells AML software to crypto businesses and financial institutions. On the public sector side, it sells investigation software to law enforcement. That is not just segmentation, it is compounding positioning. Enterprise buyers in regulated environments do not just evaluate functionality. They evaluate defensibility. Law enforcement usage creates an implicit signal that the data, methods and workflows stand up in high stakes contexts. Private sector adoption creates a different signal, that the platform is battle tested at scale inside operational compliance teams. When both are true, each side acts as proof for the other. This also helps explain the reported revenue mix shift. Government contracts are now the majority, with key customers including the DoD, FBI and IRS, while private sector attrition occurred over the past two years. Marketing in this situation has to do two things at once, protect the trust narrative so that private sector demand does not soften further, and translate public sector credibility into a reason to stay. There is a clean mechanism for that translation. Law enforcement work produces stories about recovery, enforcement and impact, which can then be reframed for compliance audiences as control and readiness. The website claim that $34B of illicit funds have been frozen or recovered by law enforcement is a good example. For a bank, the message is not that they want to do law enforcement. The message is that the platform is used in outcomes that would be professionally embarrassing to get wrong. The operator lesson is to treat cross segment marketing as a single narrative with two entry points. The language changes, but the promise stays consistent, you can monitor, investigate and make defensible decisions.

Decision window marketing in moments of strategy review

The market is in active motion, with lots of conversation, firms throwing things at the wall, and traditional financial institutions reviewing strategy after major ecosystem moves such as Stripe and Bridge. You do not need to know every detail of those events to see the growth pattern. These are decision windows. In enterprise, a huge amount of buying happens when a company is forced to write a new internal memo. It could be a policy refresh, a regulator inquiry, a new product line, or a board request to define exposure. When that memo is being written, buyers are actively searching for frameworks, language and peer references that let them move quickly without getting blamed later. Chainalysis' marketing can win these windows by being the default structure for the review. That does not require gimmicks. It requires shipping clear materials that mirror how a risk team thinks, what exposure exists, what controls are expected, how monitoring happens, what constitutes an alert, how investigations are documented, and what the audit trail looks like. This is also where reported company scale matters. When a vendor is at $190M ARR with $536.6M to $536.72M raised across 10 rounds, buyers assume you will be around long enough to support an ongoing compliance programme. The funding context also explains why the company can afford to keep showing up in these moments with strong content and field support, even while not yet profitable and burning $40M in H2 2023. If you are applying this outside crypto, look for your category's decision windows and build marketing around the internal document the buyer is trying to produce. Win the memo, and you often win the deal.

Monetisation through always on compliance operations

KYT is a transaction monitoring solution that generates alerts. Teams investigate, clear alerts, and make an assessment. That is not a project, it is a loop. When the product is designed around a loop, recurring revenue is not an arbitrary pricing model. It matches how value is delivered. This is why Chainalysis can monetise through ongoing compliance operations. Monitoring creates the signal, investigations create the work, dispositions create the governance artefact. Each part reinforces the others. A compliance leader can justify the budget because the work must be done anyway, and doing it without tooling is slower, less consistent and harder to defend. Financial institutions are notified when something major changes on the blockchain, on a weekly or monthly rhythm, so they can investigate further. That cadence is the quiet driver of retention and expansion. Once a team has a standing meeting where they review alerts, document outcomes and report upwards, the platform becomes part of the organisation's operating system. This dynamic also affects deal construction. You can sell to more than one stakeholder without inventing new features. Compliance and risk want monitoring and readiness. Investigations teams want traceability and case workflows. Executives want to know the organisation can participate in crypto without triggering bank de risking. When marketing equips sales to map the same workflow to those different success metrics, willingness to pay increases, and procurement becomes less adversarial because the spend is multi stakeholder. The tactical lesson is to market the loop, not the dashboard. Show the work being done, alert triage, investigation notes, assessment outcomes, and the fact it repeats.

Proof assets that turn fear into budgets

Trust led marketing lives or dies on proof. The good news for Chainalysis is that the category produces data that buyers care about, theft, laundering, enforcement actions and adoption patterns. The risk is turning that into sensationalism, which can backfire with serious buyers. The aim is to provide decision support, not entertainment. Chainalysis' own reporting is a strong example of how to do this without needing flashy campaigns. The 2025 Crypto Theft reporting cites $3.4B total theft, with North Korea responsible for $2.02B, up 51% year on year. Those numbers are not just headlines. They are inputs into board conversations about exposure, controls and counterparties. A compliance leader can bring that report into an internal meeting and use it to justify tighter monitoring thresholds, a vendor upgrade, or a new investigative workflow. Another example is the August 2025 Charts in Review figure of $51.17B processed. Even without more context, it signals scale and ongoing relevance. Buyers want to know they are not adopting a niche tool that might miss the flows they care about. The website claims, 9 out of 10 top exchanges use Chainalysis, and $34B has been frozen or recovered by law enforcement. Used carefully, those lines work as risk reduction proof rather than vanity. They tell a conservative buyer that the platform is normal, widely adopted, and linked to outcomes that matter. If you are building your own version of this, treat content as a sales asset, not a blog. It should be quotable in internal governance settings, and it should translate directly into actions that the product supports.

Retention built into a weekly and monthly rhythm

Most retention advice focuses on engagement. That is consumer thinking. In this model, retention comes from operational dependence and governance risk. Chainalysis' loop of alert -> investigation -> clear -> assess, creates a recurring cadence that becomes institutionalised. Once a team adopts a weekly or monthly review rhythm, a few things happen. First, the product becomes the source of truth for monitoring decisions. Second, it becomes the audit trail for why a decision was made. Third, it becomes a coordination layer across compliance, risk and investigations. Switching then is not just a migration, it is a rewrite of controls, training, and evidence. This is also why marketing has a role in retention beyond demand generation. The best retention marketing in regulated environments reinforces defensibility. It reminds buyers what good looks like and helps them explain their programme to stakeholders who are not in the weeds. That could be a regulator facing narrative, a bank partner conversation, or a board update. The business context suggests why this matters now. Chainalysis reportedly has around $200M cash on the balance sheet and is not yet profitable, while experiencing private sector attrition over the past two years. In that environment, retaining and expanding existing customers is not a nice to have. It is the strategy. If you are a vendor in a similar market, build retention around cadence. Make it easy to run the meeting, document the decision, and report the outcome. If you own the rhythm, you own the renewal.

Expansion via standards and partnerships

In trust infrastructure categories, expansion often follows standards. Once your product becomes the default way to think about compliance controls, integrations and partnerships become growth multipliers because they reduce perceived implementation risk. Key milestones include a November 2025 strategic partnership with Chainlink for cross chain compliance, described as KYT integration with ACE. Even without going deep into the technical details, the marketing value is clear. It signals that Chainalysis is not only keeping up with cross chain complexity, it is collaborating with major infrastructure projects to make compliance portable across environments. Partnership marketing works best when it maps to buyer fears. Cross chain activity increases uncertainty about what you are exposed to and how quickly you can respond. A partnership that frames the solution as a stronger compliance layer does not need to promise perfection. It needs to promise that controls travel with the business as new rails and networks appear. Expansion also has a commercial angle. If government contracts are now the majority, then partnerships can help rebuild private sector momentum by meeting financial institutions where they are. Banks and fintechs often prefer solutions that look like part of the infrastructure stack rather than a bolt on vendor. A well chosen integration changes procurement psychology, it becomes an architecture decision. The lesson for marketers is to treat partnerships as distribution and credibility, not press releases. The story should be the new workflow you unlocked and the risk you removed, tied directly back to the monitoring and investigation loop the buyer already understands.

My bet on where this model breaks and where it wins

The headline numbers tell you Chainalysis has built a serious business, $190M ARR in 2023 with 35% growth from 2022, and a projection of $250M by end of 2024. They also tell you the market has become less forgiving, with a valuation drop from $8.6B in 2022 to $2.5B in 2024. That combination usually forces a company to get sharper about what it really is. My view is that the strongest version of Chainalysis is not a crypto analytics company. It is an operating standard for on chain trust. If it leans into that, marketing should keep getting less flashy and more boring, in the best way, more checklists, more governance language, more evidence that a buyer can safely show a regulator what they do every week and every month. Where it breaks is if the business tries to win growth by broadening into adjacent use cases that are not tied to non negotiable obligations. In those areas, you end up competing on features and price, and the trust wedge weakens. The reported private sector attrition is a warning sign that some buyers will churn if they think they can get to "good enough" without paying for premium defensibility. Where it wins is by doubling down on the fear that never goes away, losing access to the financial system. The moment a bank, exchange or fintech believes your tool is part of staying bankable, the deal becomes budget resilient. I expect the companies that dominate the next phase of crypto infrastructure will not be the ones with the loudest marketing. They will be the ones that make compliance feel like normal operations, and I would bet Chainalysis' engine, at its best, is built exactly for that.

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